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Best Choice Plumbers Testimonials

When you choose Best Choice Plumbers for your plumbing needs, you can be sure of not only receiving the best in workmanship, technology and expertise, but also of being treated like a valued customer.  You don't have to take our word for it, read below what other delighted customers had to say about their Best Choice Plumbers experience or try us yourself:

Overall Rating Best Choice Plumbers

Best Choice Plumbers
5 Star Rating
(182 Reviews rated 5 Stars)
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I gave Best Choice Plumbers 5 stars because they were able to help me within one day and even came to my house on a Saturday with no extra charge. Dean the technician was very personable and professional. He informed me of things about my disposal as he was installing a new one and even told me other things that were plumbing related. I was so happy to not have to take off from work to get this work done and there is no pressure to buy the best and biggest which I appreciated it. I will definitely call Best Choice Plumbers in the future. I also appreciated how personable and helpful Heidi was when I placed my call. I was blown away when she said the technician could come out on Saturday at no extra charge! Dean explained things to me as he went along and gave me options. I am very happy with the service he provided! He even vacuumed up after himself and wore slip overs on his shoes. Truly a class company and worth the money!

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Best Choice went above and beyond helping with our problem. Everyone was great. Jermaine was very helpful, explained what he thought was the issue (he was ultimately correct, not the manufacturer) and very polite. He can come back anytime.

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Jermaine was great. Very courteous and knowledgeable.

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Jeremy is a credit to your company.

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Due to the coldest weather in 5 years, we experienced a total of three water leaks inside and out on January 2/3. Our longstanding plumbing contractor was apparently inundated with service calls and told us they had nobody available. Based on a friend's recommendation, I called Best Choice Plumbers and they responded within hours on the same day and in spite of the bitter cold weather, all leaks were repaired by a very courteous and experienced plumber (Jeremy Woods). He was thorough, gave excellent recommendations for future insulation, and price was up-front and reasonable.

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very friendly and knowledgeable, professionally installed new water heater

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Quickly responded & gave us a price up front. Stuck with the problems until he had them solved. Jeremy was friendly & most importantly provided quality work.

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Dean, Many thanks for your timely and high-quality service! Best Choice Plumbing saved my day!

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Mike R. was very knowledgeable, professional and efficient. When I described the problems I had, he knew right away what caused them and suggested what should be done to fix them. Mike did a great job to install my faucet and replace the PRV. Thanks to Mike, our water pressure was back to normal. Great Plumber! Heidi was very nice & friendly; she scheduled the service, followed-up with my appointment, and informed me that the technician would be coming in about one hour. Mike R. did arrive within an hour and performed an excellent job. Excellent service!

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My hot water heater stopped working and we called the office and they scheduled to come the next morning. Dean came on time with all equipments, and gave 4 options after exam the issue. We choose to change the water heater. He finished the job in 2 hours with hot water running. Quick and clean job - I'd like to recommend him to others.

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Dean was on time, polite, and did excellent work. i would definitely recommend him and their company for future plumbing needs

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This is one Excellent Plumbing company. The schedule is very flexible and staff very helpful . The technician Jermy was very knowledgeable ,timely ,and very thorough in his work . He explained everything very well and resolve my issue very quickly . Thanks

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Jeremy was totally professional, knowledgeable, and extremely personable. He did a superb job installing a new vanity and sink. He cleaned up everything and left the room cleaner than before he came. This was now our fourth job with Best Choice Plumbers. Need I say more?

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Jeremy was totally professional, knowledgeable, and extremely personable. He did a superb job installing a new vanity and sink. He cleaned up everything and left the room cleaner than before he came. This was now our fourth job with Best Choice Plumbers. Need I say more?

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Jeremy was great. He was knowledgeable and professional.

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This is the second time I've used Best Choice and both times the service has been prompt and professional. This latest time, I needed new valves for my shower faucets. Because it's an old house, the current valves were discontinued, but the plumber made the extra effort to search around for a valve that would fit my fixtures. I was very grateful that he was able to solve my problem without resorting to a more costly alternative.

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John was very knowledgeable, efficient and professional. We won't hesitate to call him again or to recommend him to others.

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John was very polite, thorough, competent, efficient, and diligent in addressing our various problems. He was also very considerate of us, e.g., tried to minimize the time our water was off, etc. I will certainly request him again in the future and recommend him to others

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Great job for the second time. We are happy to have a contract with you.

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John Pedrick did a magnificent job. He outlined all the options & prices, installed exactly what and how we wanted, quick work, good clean up. Highly recommend.

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John did a great job. Showed up ready to work, was friendly, and explained my options after seeing the job. He completed the work quickly with no issues and cleaned up afterward. No nonsense, easy to deal with, and efficient. I'd definitely hire him again.

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Dean was very accommodating and professional. He proposed several options for addressing my problem and was thoroughly efficient in fixing it. I would highly recommend him to anyone.

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Dean was very helpful. He worked with me on exploring all the options and helping me select the best water heater for my situation. He was prompt, worked efficiently and left everything neat. When I called on the Sunday before Labor Day, Heidi talked through the situation with me and arranged to have Dean come first thing Tuesday morning. Great service and company.

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Jeremy was Awesome! Friendly quick and good at his profession. His was just a real person doing his job and representing his company! keep up the good work!

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Dean was super cool, professional, knowledgeable. He explained what I needed I a way I could understand.

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Extremely professional, on time and job well done. What more is there to ask for. Jeremy was very nice as he explained all that he was doing to me and bonus - he did not take as long as I thought he would. Would definitely recommend the company.

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Dean was great! He showed up on time, was very professional and described in a very detailed way the scope of work needed to be done. He proceeded and completed everything in a timely manner. Before heading out, he went over everything that he had done. we're very happy he came over.

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Dean was extremely skilled and competent at performing the plumbing job.

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John Pedrick was fantastic, professional and personable. He explained the situation and fixed it thoroughly without issue and in a timely fashion. I would 100% recommend John to anyone looking for a plumber and will contact him and Best Choice Plumbers again if we need assistance!

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We had our water heater blow out and flood half of our basement overnight. The people at Best Choice Plumbing were amazing in getting some one out fast to help fix the issue and make sure everything was working properly. Our technician, John Pedrick, was fantastic in explaining what had gone wrong and walked us through how he was going to fix it, without major interruption. The water heater was fixed that day as we all as improvements to our water pressure and cleaning out the system for calcium and sentiment buildup. He was professional, personable and efficient. I will 100% be calling John, and Best Choice Plumbers again.

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John Pedrick is true professional. He was efficient and let us know what every step of the process was as he fixed it. His attention to detail and advise on effectively maintaining our plumbing system allowed us to understand how it all works. Certainly one of the best techs out there. He also reviewed the itemized list of services and ensured that we were on the same page with our charges. Thanks John!

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Excellent customer service from John P. Made sure I understood what he was doing to repair the utility sink . Also replaced hot water heater. Work done quickly and area put back in order. Answered all my questions. Much appreciated by a senior citizen.

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Jeremy and Heidi were very accommodating to our emergency - helping to solve the situation and preventing from our basement getting flooded

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The team I was assigned were very responsive to our plumbing emergency. Jeremy, our plumber, not only fixed our emergency problem, but also answered our questions of other plumbing problems we were having in our home. Great service, very professional and friendly

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excellent customer service

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Eric did a great job clearing the tub drain. But 0.00 to do it was too much.For that reason I will not use this company again

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Jeremy was the technician that replaced our sump pump, grinder pump, and sump pump check valve. He was extremely knowledgeable and efficient. He also came totally prepared, with all needed tools, to complete the job within a reasonable time. He has been in the plumbing business for the past 20 years. He comes highly recommended!!

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Excellent, fast, friendly, polite and professional servide. Would use Best Choice again!

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Heidi was upbeat, pleasant and accommodating on the phone. Tim was great: helpful, informative and went the extra step to check out my water heater, even though that wasn't on the planned work

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Great experience all around. Thank you!

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I called to have a water heater installed. Heidi was very polite and professional. Jeremy came out and did the job at the appointed time. ,472.00!!! I was a little bit shocked at the price and said so to Jeremy. He said he didn't make prices. I know that. All was okay until the next day, late in the afternoon I heard a "pop" in my garage. Couldn't find the issue, went in and watched tv. About two hours later, around 7:00pm, I noticed that my water wasn't cold. I checked water heater, water all over the floor. I secured feed valve immediately, and looked for a leak. I called Heidi and she would not send out a service tech until the next day. I told her I was working overtime and would lose about 0 if I took off. I then stated I would bill them for my time, if I had to take off. Heidi said, "Sir, I obviously cannot talk to you right now, you can't bill me." She then hung up the phone on me. I called back but she ignored my calls. Jeremy came out promptly at 9:00 am the next day and found that the water was leaking from a bad water heater, at the 240v inlet!!!! Lucky my breaker tripped. This company has great service personnel, and quality of work is okay. I would not recommend them to anyone for pricing and Heidi in particular. What a "nasty" woman. She is not people friendly when it comes to a problem of their own doing. Ex. Installing a defective water heater. I lost my overtime pay because she wouldn't take responsibility for her company's fault. STAY AWAY FROM THIS COMPANY!! THEY ARE NOT THE BEST CHOICE IN MY OPINION. Total amount for parts would be water heater 0.00 Expansion Tank .00 New ball valve .00. Total = 0.00 The labor must be 2.00. REALLY???? I got them to do it because I have been working a lot of overtime. If I wanted to take off, I would have done it myself. What a joke! Stay away from these money-grubbers.

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First rate service at a fair price.

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The Technician, Eric, was VERY polite, courteous, professional, knowledgeable, .... HE WAS GREAT!!!! Because of the service he provided I would absolutely use Best Choice Plumbers again! I will also share them with my neighbors (as we all depend upon each other for referral services from time to time.) Very satisfied Customer :)

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Had a toilet that was leaking. Eric W. fixed the emergency valve, replaced the fill valve, tightened up loose bolts, and caulked around the base (which had never been done, for some reason). He arrived on time, cleaned up after himself, was professional and pleasant, and charged a fair price. The company also sent his picture and name, so I knew I was opening the door for the right person. I will be keeping their phone number in my directory!

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On time, quick fix

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I appreciated the fact that I did not have to wait at home for hours unnecessarily. I was given a call within an hour of the visit and was therefore able to get home in time for the Eric's arrival. Eric was very comfortable to be around.

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Jeremy came on time. did a fine professional job. No surprise costs, no mess and cleaned up after himself. job was well done

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Everything was perfect except the price. Over 0 to clean out two drains seems awfully high to me.

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Very quick to respond, very quick to identify the problem. Although the part was not on the truck it was sent to the job quickly and the repair was done quickly as well.

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On time. Provides on the way calls. Easy to make appointments. Checked into my issues quoted the price and fixed them professionally.

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FELT VERY CONFIDENT IN JEREMY SKILLS. CLEAN , PROFESSIONAL AND FRIENDLY. VERY SATISFIED. MADE SUGGESTIONS BUT NO PRESSURE.

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Today, I called "Best Choice Plumbers" for the first time and Heidi promptly answered the phone. I needed a plumber to handle a leaking toilet and was unsure about hiring a new company, but Technician Jeremy was sent to my home and arrived within minutes after my call. I received an email reply from Heidi with Technician Jeremy's background and photo. I noticed Jeremy was new to this business, and wanted to see what he could do as he never had a review yet. Jeremy inspected the problem and new exactly what to do within seconds to fix the leak. The original home installation water shut-off system to our toilet was plastic, old and faulty and he replaced it with a much better and stronger stainless steel system for a very reasonable price. Jeremy gave me several options to choose from and based on my option, completed it quickly, thoroughly and accurately, leaving no trash or water behind. Jeremy also gave me a courtesy review and suggestions on all my home plumbing concerns. He even offered a maintenance plan from Best Choice Plumbing to care for my home at least once a year as well as be responsive to any future calls. That's just good old fashion customer service, so way to go Jeremy, for your first review. Keep up the great work! 4/28/2017

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Today I called "Best Choice Plumbers" for the first time and Heidi promptly answered the phone. I needed a plumber to handle a leaking toilet and was unsure about hiring a new company, but Technician Jeremy Woods was sent to my home and arrived within minutes after my call. I received an email reply from Heidi with Technician Jeremy's background and photo. I noticed Jeremy was new to this business, and wanted to see what he could do as he never had a review yet. Jeremy inspected the problem and new exactly what to do within seconds to fix the leak. The original home installation water shut-off system to our toilet was plastic, old and faulty and he replaced it with a much better and stronger stainless steel system for a very reasonable price. Jeremy gave me several options to choose from and based on my option, completed it quickly, thoroughly and accurately, leaving no trash or water behind. Jeremy also gave me a courtesy review and suggestions on all my home plumbing concerns. He even offered a maintenance plan from Best Choice Plumbing to care for my home at least once a year as well as be responsive to any future calls. That's just good old fashion customer service, so way to go Jeremy Woods, for your first review. Keep up the great work!

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When it was time to replace our hot water heater, we called Best Choice Plumbers, with whom we have an annual contract. As usual, Heidi in the office was friendly and helpful, and we were able to get the work done that day. We are very pleased with Best Choice Plumbers.

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Magnificent work! Brad diagnosed the problem with our sump pump and offered various options. He did all the work efficiently and left the area cleaner than it was!

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I was very pleased with every aspect of this experience. From the initial phone call to the kind farewells my fears were relieved and I had viable options and ideas for future projects. This company is definitely the Best Choice for all your plumbing needs. Yvonne S., Columbia, MD

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From my initial call to Heidi, to meeting Brad upon his arrival, I was extremely impressed. I liked knowing beforehand, who my service person would and having the picture, Brad was professional, courteous and an outstanding representative of the company. I have used and like this company before and will continue to use them in the future.

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Mr. Rooney was the BEST Choice for me! Prompt, courteous, informative and patient. OH! Did I mention affordable?? Very affordable and well worth it! I couldn't be more pleased and look forward to working with this company in the very near future. Thanks again!

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From my initial phone call to the company, until Brad knocked at the door, I knew I was dealing with a quality company. I was very impressed with Brad. He introduced himself, handed me his card, and informed me what he intended to check. I signed up to have the work done.

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Very pleased with the service, Brad found the problem and also another that I was unaware of but was causing trouble. The work was completed in record time.

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I really appreciate the honest work that came from Tim. He's a very nice guy that explained everything he was going to do and gave us the options needed to fix the issue we were having in a professional manner. We are using the Bio product for our pipes and so far so good. Thank you Tim and team @ BCP! -Gianni

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I really appreciate the honest work that came from Tim. He's a very nice guy that explained everything he was going to do and gave us the options needed to fix the issue we were having in a professional manner. We are using the Bio product for our pipes a

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Thanks Tim, Very professional, down to earth guy. He explained everything he was going to do and did everything in a timely manner. Great plumber!

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Expert plumber adapted to design considerations, changing weather conditions, explained operation of venting frost free cutoff valve and cleaned up after the work.

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Excellent service from start to finish! You've got a great team.

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My experience was really wonderful. It's so nice to speak with a human when I ring up a number. The lady who took my call was very polite, professional, and helpful I have forgotten her name. I called on March21 around 4pm. She scheduled an appointment for me the next day at 12:30. I received a call from her at 11:45 letting me know that she had just dispatched the plumber, Brian S., to my home from Columbia and that he would arrive in about 30-45 minutes. Brian arrived on time and appeared very professional and friendly. He wore slippers over his shoes before entering our home. He diagnosed the problem and created 2 proposals for my consideration. First to replace the leaking faucet. Second to rebuild and repair the existing faucet. We elected to repair. He offered a maintenance contract. He also offered probiotics for my drains. Both very nice and necessary options. I will definitely use and recommend Best Choice Plummers in the future. Brian S. and the receptionist/dispatcher (on duty 3/21 afternoon) deserve a BIG RAISE

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My experience was really wonderful. It's so nice to speak with a human when I ring up a number. The lady who took my call was very polite, professional, and helpful I have forgotten her name. I called on March21 around 4pm. She scheduled an appointment fo

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Great services, showed up on time and had all the parts in the truck!

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John was extremely professional and took the time to explain things to me. I felt immediately that he was knowledgable and skilled. The problem was fixed in no time at all. He gave me an estimate before starting the work for which I was grateful.

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John was extremely professional and took the time to explain things to me. I felt immediately that he was knowledgable and skilled. The problem was fixed in no time at all. He gave me an estimate before starting the work for which I was grateful.

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John was efficient, effective, honest, and helpful, as he educated me about how to care for my pipes. I will use his service for any future plumbing needs.

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John was efficient, effective, honest, and helpful, as he educated me about how to care for my pipes. I will use his service for any future plumbing needs.

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So bad I did not use Best Choice in the past. That problem solved! I will call and refer all to Best Choice in the future.

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Ray T did a very good, thorough job. He's fast and efficient, and knowledgable. He knew exactly what to do and found the problem quickly, and repaired it quickly. I give him an outstanding recommendation for the work he did. He's a technician and is very

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Ray at Best Choice Plumbers was very knowledgeable and extremely nice. I was able to get a same day appointment and he arrived on time. I'd definitely recommend him to family and friends.

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Ray T did a very good, thorough job. He's fast and efficient, and knowledgable. He knew exactly what to do and found the problem quickly, and repaired it quickly. I give him an outstanding recommendation for the work he did. He's a technician and is very nice and pleasant. The job went well.

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Heidi was amazing. She worked diligently to make sure I was completely informed regarding all facets of the water heater installation: scheduling (especially considering it was the Friday after Thanksgiving), financial considerations, etc. Gary was prompt

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Heidi was amazing. She worked diligently to make sure I was completely informed regarding all facets of the water heater installation: scheduling (especially considering it was the Friday after Thanksgiving), financial considerations, etc. Gary was prompt, brought everything he needed for the installation, was considerate of my home and pets, explained the task upfront, and provided worry free installation. Your company is a wonderful example of small local business done right. Thank you for your service.

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From the moment I spoke to Heidi to the instant Gary left my home I was confident that working with Best Choice Plumbers for my new propane gas hot water heater was the perfect choice. Heidi was amazing, working to get my installation scheduled in the mid

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From the moment I spoke to Heidi to the instant Gary left my home I was confident that working with Best Choice Plumbers for my new propane gas hot water heater was the perfect choice. Heidi was amazing, working to get my installation scheduled in the middle of Thanksgiving weekend, and reassuring throughout the process. Gary was very knowledgeable and skilled; the work was completed quickly, efficiently, and of high quality.

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We had a leaking water supply pipe behind a ceiling in our house. Best Choice Plumbers responded quickly and fixed the problem effectively while keeping the mess to a minimum. The plumber took good care to protect our home and belongings from additional damage.

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We had a leaking water supply pipe behind a ceiling in our house. Best Choice Plumbers responded quickly and fixed the problem effectively while keeping the mess to a minimum. The plumber took good care to protect our home and belongings from additional d

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Gary did an excellent job. I will certainly recommend him to my friends.

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Deeply professional and knowledgeable, great communicators, and friendly. Very helpful in planning, reasonably competitive, flexible, skilled in handling larger project challenges. e.g. whole home re-piping. Sandy K. and Gary K. rock- excellent work that they also back up if any issues.

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Deeply professional and knowledgeable, great communicators, and friendly. Very helpful in planning, reasonably competitive, flexible, skilled in handling larger project challenges. e.g. whole home re-piping. Sandy K. and Gary K. rock- excellent work that

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The entire team supported me this week, throughout all the challenges with the broken well pump. I could not have corrected the problems without them!

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Dear Members of the Best Choice Plumbers Team, I have not responded on Review Buzz to your request because I do not feel comfortable writing comments on sites other than those of the companies with whom I deal directly. However, I want to express my appre

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Dear Members of the Best Choice Plumbers Team, I have not responded on Review Buzz to your request because I do not feel comfortable writing comments on sites other than those of the companies with whom I deal directly. However, I want to express my appreciation to you for the high quality of service that you deliver. I had searched for quite a while to find a plumbing company that I felt would be trustworthy and skilled, and then I found Best Choice. From my initial call for assistance to my scheduled appointment, my experience has been nothing less than excellent. Gustavo was most knowledgeable and professional. He evaluated the problem with my faucet, provided options, explained each one clearly, and then made the necessary repairs quickly and correctly. I truly appreciated that he answered all of my questions, addressed my concerns, and waited after he had completed the repairs to check that the leak truly had been fixed. I now feel confident that I have someone whom I can call with any plumbing concerns that may emerge in my aging home. Again, thank you all for providing reliable service in an age in which such professional courtesy and expertise are rare. Respectfully, Sandra G

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Dear Members of the Best Choice Plumbers Team, I have not responded on Review Buzz to your request because I do not feel comfortable writing comments on sites other than those of the companies with whom I deal directly. However, I want to express my appreciation to you for the high quality of service that you deliver. I had searched for quite a while to find a plumbing company that I felt would be trustworthy and skilled, and then I found Best Choice. From my initial call for assistance to my scheduled appointment, my experience has been nothing less than excellent. Gustavo was most knowledgeable and professional. He evaluated the problem with my faucet, provided options, explained each one clearly, and then made the necessary repairs quickly and correctly. I truly appreciated that he answered all of my questions, addressed my concerns, and waited after he had completed the repairs to check that the leak truly had been fixed. I now feel confident that I have someone whom I can call with any plumbing concerns that may emerge in my aging home. Again, thank you all for providing reliable service in an age in which such professional courtesy and expertise are rare. Respectfully, Sandra G

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Heidi and Gary responded very quickly and efficiently. We will definitely use Best Choice again.

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Excellent Service

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Ray did an excellent job, very professional, courteous and competent. We recommend him.

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Matt was super friendly and honest. On time. Good to work with. Very pleased and affordable.

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I needed a new water heater so I called Best Choice Plumbers and Gary R came out for the installation. Because he did a great job, I also asked him to put a new shower handle in my bathroom. He did great on both projects. I will use this company again!

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Matt did an exceptional job in addressing my plumbing needs. He was courteous, professional and knowledgeable. I plan to use Matt and Best Choice Plumbers for any future plumbing needs.

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Outstanding service. Sandy was very polite and professional. He checked the work I needed completed, gave me three options (high to low) and recommended actions to take in order to prevent further issues. I will be a continual customer.

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Very knowledgeable, patient and curtious. A bit pricy for just looking at the area and cutting a small hole in the ceiling but very neat and organized.

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Gary, was fabulous. He was respectful of my home and property. He made sure that he didn't dirty the carpet as he walked through the home and was very respectful. I would definitely recommend Gary and Best Choice Plumbers.

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Gary was professional and courteous. He understand the technical issue and was able to diagnose the problem and speak to me in 'laymen' terms. I would absolutely recommend his service and his company to others.

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Job well done !

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It was a simple job to replace a wax ring. The regular charge would be 5, which includes visit charge. It looks like now days plumbers rate exceed lawyers'.

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David did a good job of changing our dishwasher water line for the new dishwasher.

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I called Best Choice Plumbers on Sunday late afternoon. I was immediately sent the photo of their team member, Gary Ruddlesden. I was given time on Monday morning which was with in 24 hour time but I preferred afternoon time. Gary showed up on exact time. Gary is very professional with a positive attitude and did a great job, and waited patiently for the water to dry up and trying patiently drying up the water coming our of sewerage line. Gary is a very nice guy and is highly recommended, and will definitely use him and best choice plumbers again (By Asghar)

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I called Best Choice Plumbers this am and technician Shawn H arrived within 3 hrs and finished the job very promptly. He was very considerate, and efficient and pleasant, would recommend him highly .

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Very satisfied

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Very polite and straight forward with estimate, pricing. Work completed and to our satisfaction.

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I called Best Choice Plumbers early this morning. I was immediately given the name and photo of their team member, Shawn Hickey, who arrived in about one hour. Did a fantastic job, even stayed while we waited for City of Annapolis worker to complete their

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I called Best Choice Plumbers early this morning. I was immediately given the name and photo of their team member, Shawn Hickey, who arrived in about one hour. Did a fantastic job, even stayed while we waited for City of Annapolis worker to complete their part of the job. Great guy, great service, and even nice to my dogs.

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Shawn was very helpful in preventive maintenance info & worked efficiently in snaking out sewer drain. Would use them again.

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This is the second time we have used Best Choice Plumbers and we could not be more happy with the results. Shawn was very professional and provided us repair options to consider. He slowly walked me through the repair, showing me the where the issue was a

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This is the second time we have used Best Choice Plumbers and we could not be more happy with the results. Shawn was very professional and provided us repair options to consider. He slowly walked me through the repair, showing me the where the issue was and what corrective actions were required. Best Choice Plumbers is the ONLY plumber that we will use going forward. Thank you Heide for running such a great customer driven business!

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Shawn spent a few hours fixing several problems in my house. He was very professional and answered all my many questions. I like that he gave me several options and price ranges. A local home improvement store told me that I could fix some of the problems myself. Hah! After watching Shawn work, I am convinced that I would have made more problems for myself. I am impressed with how hard plummers work. I wish I had hired him years ago.

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Arrived as scheduled, diagnosed the problem and provided an estimate. Protected floor areas around where was working and resolved the primary drain's blockage. Checked and treated all other drains in the house and provided guidance to prevent recurrence. There was no sales pitch for other services. I was completely satisfied with Best Choice Plumbers.

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I'm very impressed with Best Choice Plumbers. I called and spoke with Heidi to schedule an estimate. she was very nice and even sent an email with a picture of who would be coming to the house (Gary), which included reviews from past customers. Gary showed up on time for the estimate and on the day of the work. Both Gary and his helper were very courteous and professional. I felt comfortable with them doing the work in my home while I was at work and my wife was home. My wife was impressed with how polite they were and how they explained the work they would be doing. When they were finished, they left the work area clean. When I got home from work, I looked at everything and was impressed with their work. I'm very particular and could tell they took their time to do things right. It's nice to find a contractor that takes pride in their work and that treats your home and you with respect. We'll definitely be using Best Choice Plumbers for our future plumbing needs. Thanks!

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Very professional and informative. Plan to recommend and use Best Choice Plummers.

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Best Choice Plumbers is the Best!!! Dave is awesome ,professional, excellent diagnostician!!! Customer service is excellent starts from the time you call to schedule appointment till our service is completed!!!

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Awesome company!!!! Dave L is a awesome diagnose plumbing issue immediately and very thankful he noted a fire hazard regarding my water heater. Another company who placed my furnace moved water heater and did not place it correctly. Thank you Dave!!! He is professional, pleasant and excellent customer service. I have used this company twice and very pleased. When you call to schedule appointment great customer service starts in the beginning till end of service!!!

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I feel the price was too high for the job done. I am stuck with a clogged main sewer pipe and I have no choice but to pay. I feel that your company was very responsive and courteous but too expensive to ever use again.

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Gary from Best Choice Plumbers helped me after my basement toilet overflowed on Christmas Eve without even being used. Gary made sure I understood what he was going to do to investigate the cause of the problem, then updated me and explained what he had found so I could fully understand the problem. He suggested ways to help prevent issues in the future. Gary wasn't remotely rushed to hurry up to the next stop on his list like many people are these days. He spent enough time that I felt genuinely valued by the company as a customer and believe the issue was in the best hands possible.

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They did a good job, timely arrival, responsive and whoosh out the door

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Very satisfied with Dave L. He came, he assessed, he pointed out the flaw in the previous work done and he finished the job the same day and was very professional. I would do business with him again.

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Top notch company.I had the privilege of meeting Gary R. when I was in need of a plumber. Gary was very polite and professional from the moment he stepped through the door.He explained everything that was done and took the time to even show me.He gave me a high end price and a low one.Of course I figured I would be paying the higher of the two but was pleasantly surprised when I was told he could do the job for the lower after inspecting it.HONEST!! You don't see much of that these days.I would give Gary R a higher rating if possible.I definitely know who I will be calling whenever in need of my plumbing needs.And so should you.You won't be disappointed.Go ahead and give them a call.

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Excellent experience.Gary was my plumber and he deserves more than 5 stars.From the moment he stepped through the door till the job was finished he treated us with respect. Very polite and professional.He explained everything to me and showed me what needed to be done.HONEST!!! I WAS given 2 prices.A high end and a low one.Of course I thought it would be the higher of the 2.But not this time. Gary was able to do the job for the lower price. W hat a nice surprise.I have to give him thumbs up.He even laughed at my 76 year old aunts jokes.He finished the job in no time.Definitely call Best Choice Plumbers for your next plumbing job and if you are lucky you will get Gary! Lol but I'm sure no matter who you get they will be just as wonderful as Gary was for us.Thank you and I will using this company from now on.

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Great company.Thanks Gary you are the best.Everyone should be treated with respect as you did with us.

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Excellent service. I was provided clear pricing and a variety of options. Once I selection an option, the option was quickly installed and met my expectations.

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Heidi provided prompt and courteous telephone service. Daniel corrected the problem efficiently and carefully explained everything as to the cost and needed repair. He was very respectful. I will definitely use them again.

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Everything was top notch but without a coupon we would have had to pay over 0 to snake out our water pipe. I realize it's same day service and you were very prompt and courteous but the cost was a little high.

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Gary R. Was my plumber today from Best Choice Plumbers.I cannot say enough about Gary.Very sweet and kind man.Professional- took the time to explain what he had to do.Gave me two estimates.The first was for if he couldn't get a part off and the second was if all went well.Very honest,I expected the higher price to be quoted but Gary came up and told me he got the part off so I would be paying the lower price,Hooray! Gary was polite from the time I opened the door until he left.He even laughed at my elderly Aunts jokes.You can't ask for a better experience.First Choice Plumbing is Top Notch.

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I can't even speak highly enough about this company. I called them for a 2nd opinion after having what turns out to be an idiot plumber out first. Matt came out and able to unclog my main sewer line in under 2 hours and completely cleaned up everything. From the initial call to the incredibly kind woman, Heidi, who answered the call, to Matt leaving, I was beyond pleased throughout. What a sense of relief they have given me! Thank you!

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Best Choice was able to come out to fix/replace my failed power vent water heater within 24 hours. It was replaced that same day. David Landsman worked very hard to install the new appliance in a 'tight' area with few options. This took about 6 hours. However, I had no idea that it would cost nearly ,000. I realize that about ,000 was for a device mandated by Montgomery County. Also labor costs are, The old water heater was 18 years old and cost ,700 in 1997. I hope I get another 18 years use of this new water heater. Thanks again to David Landsman and Best Choice Plumbers

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Great Service. Very professional and knowledgeable.

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Gary R. installed a new toilet for us, He did a five star job! .

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Daniel was very helpful and professional during his plumbing visit. In addition he was able to answer all my questions.

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Gary R. of Best Choice Plumbers did excellent work and would highly recommend him for future business.

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On time and very professional. Did a good job and would ask for him again in the future.

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Daniel came out and fixed a variety of plumbing issues for me. Daniel was very knowledgeable, hard working and went above and beyond to make sure I was satisfied. I highly recommend this company. Thank you, Daniel.

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Gary was a wonderful technician and serviced my toilet but gave me 3 options of repair before starting the job . Will definitely use them again.

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Dave was very courteous ,.. He made a uncomfortable situation less stressful . He also left the area very tidy.

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Had Dave over to take care of very bad situation!! He was very pleasant,and very knowledgeable.I will call and use Dave again. Heidi was also very pleasant on the phone,setting up my appointment

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Daniel and successfully corrected the problem. He is an excellent representative of Best Choice Plumbers!

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So happy with the pace with which Dave addressed the problem, very expeditiously. It was necessary to change water heating system and he embarked on the work immediately until completion. He went an extra mile to explain the problem and provided a number of options for me to choose from. Excellent customer care.

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Best Choice is the best choice. Great job Daniel!!

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Daniel did an outstanding job. Professional, experienced, and personable. Best Choice is the best choice!!!!!!!

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Incredible plumber . Honest , reliable , punctual , and meticulous . I always ask for Gary , this guy knows his stuff . Gary was able to diagnose the problem immediately , give a fair estimate and get the work done . I would highly recommend his work to anyone looking for a master plumber to do the job right the first time ...

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First time using Best Choice Plumbers and very satisfied. David was courteous and job site was clean after he was finished installing a new hot water heater. He gave us 3 options and explained each. He arrived a little later than expected but called to let us know he was stuck in traffic which was good. We now have a new plumber!

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Heidi is very professionL and helped us get a sibtractor nightmate fixed. Gary is a master plumber who quickly provided us with what needed done and cam back and repaired everything in one day. Best plumbing company I know

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Dave L. provided advice about what plumbing features needed upgrading. He new the Montgomery County, MD code and competently explained why a water pressure regulator was important for appliances, especially new ones. He did his best not to track dirt into the house and managed to perform a remarkable number of tasks (remove old gas hot water heater, install new hot water heater, install pressure regulator, ream bath tub and sink, and install a new toilet flapper) in a relatively short period of time. Should I need additional plumbing service in the future, I'll be sure to contact Best Choice Plumbers and ask for Dave to do the work. - Magenta

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I received great service this August from Heidi (scheduling) and Dave L. (on-site) on a main line back-up involving a tree root issue on my residence property. Both were professional, timely, and answered a variety of questions I had about necessary services and pricing options. I recommend this company for similar projects. - Brian D.

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Heidi office was always helpful. Dave the plumber was awesome he explained everything and I got a price before work was done

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Very satisfied customer. Will use for all my plumbing needs. Used a large company before that was very incompetent. Really glad I tried best choice. They will have a customer for life

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Michael did a great job. He is a credit to your firm.

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Dave was great!!!!!

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This company was excellent in every aspect: Prompt - scheduled a service call the very next day Professional - emailed me a photo of the plumber ahead of time Smart - solved a plumbing problem I'd had for years by reconfiguring the PVC drain pipes Courteous - plumber went out of his way to keep my floors and cabinets clean and dry while he worked; he explained everything thoroughly and was patient while I decided how we should proceed Affordable - the rates were reasonable and I used an on-line coupon.

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From The time I made the Phone Call up until the job was completed I was very Satisfied. Jimmy D Did an OUTSTANDING Job. Heidi Just by talking with you over the phone I heard "Choose This Company." I will recommend your Company to anyone looking For Water Heater Repairs. "Thank you Jimmy D."

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Complety safised and highly recommend!

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My 10 year old garbage disposal stopped working. Called the number on the unit and although it was after hours, reached a very friendly person who arranged for a Saturday morning appointment. Dave was on time, very friendly and professional, gave me several options.

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Professional, experienced and trustworthy.

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I am very glad that I chose Best Choice Plumbers to work on my bathroom. Originally I was just going to get my shower running again. But the job quickly escalated to an entire bathroom remodel (floor beams were rotted). Thanks to the professionalism and competence of the best choice plumbers staff, I now have a functioning and beautiful bathroom again. The price of the job was reasonable and I am very happy that financing was available. Every one of their staff members worked together to turn this job around very quickly and I am truly grateful. I would definitely recommend them and am sure, will be using them again in the future. Thanks again Best Choice Plumbers.

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I am very glad that I chose Best Choice Plumbers to work on my bathroom. Originally I was just going to get my shower running again. But the job quickly escalated to an entire bathroom remodel (floor beams were rotted). Thanks to the professionalism and competence of the best choice plumbers staff, I now have a functioning and beautiful bathroom again. The price of the job was reasonable and I am very happy that financing was available. Every one of their staff members worked together to turn this job around very quickly and I am truly grateful. I would definitely recommend them and am sure, will be using them again in the future. Thanks again Best Choice Plumbers.

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Dave did a great job. Explained the installation & costs. Very happy with his work and the water heater installation.

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I called Best Choice Plumbers when the water in my basement way would not drain. Dave L was the tech who came out. He knew just what the problem was and gave me three options to fix the problem depending on what type of investment I wanted to make. Dave completed the job, removed the cat toys, sock, thick black dirt out of my basement drain and sump pump so it would flow freely. The basement drain is completely clear and working perfectly. Nice job, Best Choice Plumbers and Dave L.

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Came on time took old toilet seat with him.. Spoke respectfully. Was very satisfied with his work and him.

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Jimmy arrived on time, was efficient & professional & cleaned up after the job was complete.'

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Very efficient and cleared the problem quickly and at a reasonable price.

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I'd like to thank David L. for his excellent customer service. He was very friendly and professional. He explained, step by step, what procedures he was going to take to solve our plumbing problem. He also provided us with advice on how to maintain the drains in our home. Thank you again!

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Both David and Heidi were very professional .

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Gary D. was very professional. Great service. Will recommend Best Choice to my friends.

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Great prompt and efficient service. 2 thumbs up!

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Prompt service and completed job as estimated - Gary provided all the information needed and appreciated his explaining the options we had to get us back in service same day - will call again for our plumbing requirements

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Very Professional. Explained things that were going to be done and took the time to show what was done. Covered doorways with plastic sheets to prevent dust from going into other rooms. A great clean up afterwards. Super friendly.

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technician was extremely friendly, and very courteous.the only negative is the price was kind of steep

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Everything is great but paying for stopping by is a little pricy for me .

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The work that was done by Gary was very good and he showed that he knows his job well. Thanks

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Great company, great customer service and a wonderful experience. I recommend this company all the time.

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As always, Best Choice and Heidi was great!

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As always, Best Choice and Heidi was great!

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David was great! He was quick to figure out the problem, offer solutions, work with us on financing, and got the work done exactly when he said he would! I will recommend Best Choice Plumbers to anyone who needs the best service in town!

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Sandy was great! Prompt service and extremely professional.

 

"One of Best Choice Plumbers's technicians, who has been to my home a few times in the past, came again last week and completed the very difficult task of updating my home's 50-year-old plumbing. Several employees of the company, each with different roles, has helped see me through some trying times, and I am very grateful. Another excellent job."

-Adele

"He was professional and listened to my description of the issues we were having with the plumbing in the house. He went out of the way to fix the problems right. I am very impressed with him and your support staff who took my request and called two days later to see if I was satisfied."

"My wife has used another local plumber about two years ago, and there is no comparison. You are so far above the others!"

"He followed all of your “guidelines” including the “red carpet” and his booties! You definitely have taken the plumbing service to a new higher level."

-Lee S.

“This is the third time we have had Rene visit our home for maintenance. We have always appreciated his knowledge and his personality. He will introduce us to new products, but never an uncomfortable push for us to purchase. We will use Best Choice Plumbers again and hope we will see Rene again.”

–Suzanne S.

“I use Best Choice Plumbers because I trust what I am told by your technicians. The gentleman today was very courteous, knowledgeable, and very helpful in explaining what I needed to know about my heat and AC. I truly do appreciate all of his help.”

–Alice B.

"The purpose of this letter is to commend, in the strongest terms possible, one of your Field Supervisors!  I had been having serious problems with my upstairs toilet. No one could correct the problem. I spoke with your Field Supervisor and he said he would come out himself the next day. He was not only on-time, he called to confirm.

"He solved the long standing problem! Not only was he very knowledgeable, he was courteous, friendly, and most professional as well. Best Choice Plumbers should be proud to have an employee like him.  Suffice it to say that Best Choice Plumbers has my complete confidence. I have shared my very positive experience with my neighbors. You should know that because of the quality of your employees, Best Choice Plumbers has won me as a customer for many years to come."

-Jan N.

"Whoever does the hiring at Best Choice Plumbers, Inc. deserves a bonus. Two gentlemen installed my new A/C and humidifiers last week and another cleaned my ducts today. All are superior workers, friendly, helpful; I can't say enough good things about them. I have already recommended Best Choice Plumbers to my neighbor."

-Bob

"The Best Choice Plumbers technician who installed my new air conditioning did a great job, but more noteworthy was the fact that he followed up with me twice to make sure the system was working properly."

-Liz


For all your plumbing installations, repairs and maintenance needs and with satisfaction guaranteed service, call and speak with the team of helpful and friendly professionals at Best Choice Plumbers today.

 

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182 Reviews rated 5 Stars
Best Choice Plumbers

Best Choice Plumbers LLC, 9693-R Gerwig Lane, Columbia Md. 21046, Tel: 301-755-9915.
Marketing & Website: Plumbers Marketing

License WSSD #851 • License MD State #16499